How to Troubleshoot Token Errors on the KSL Classifieds App

Having trouble posting or updating your listing? Follow the steps below to resolve token errors in the KSL Classifieds app.

What is a token error?

A token error generally occurs when posting or modifying a listing after a new app version begins rolling out with critical security updates.

This error may continue until your KSL Classifieds app is updated and your login session is synced again.

Recommended

Option 1: Log Out and Back In

Update the KSL Classifieds app to the latest version.
Open the KSL Classifieds app.
Select My Account in the bottom navigation bar.
Select Log Out.
Log back into your KSL account.

Then try your listing again.

If the issue persists

Option 2: Reinstall the App

Uninstall the KSL Classifieds app.
Reinstall the KSL Classifieds app.
Log into your KSL account.

Then try your listing again.

Need more help?

If you have questions or concerns about token errors, please contact our Support Team at support@ksl.com or 801-515-2309. We’re happy to help.

Have more questions? Submit a request

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