How to Block or Report a Messages User on KSL

Related: How to Unblock a User in KSL Messages

Follow these instructions to block or report a user in KSL Messages.

App Instructions

These instructions apply to the KSL Classifieds app on both iOS and Android.

  1. Open the KSL Classifieds app and tap Messages (the paper plane icon) in the bottom navigation bar.
    KSL Classifieds app bottom navigation bar with the Messages tab highlighted
  2. Find the conversation with the user you want to block or report.
  3. Tap the three horizontal dots on the conversation to reveal its options, then tap Report (the flag icon).
    KSL Classifieds app conversation options showing Report, Mark as Unread, and Delete
  4. Complete the report form:
    • Select the reason that best describes why you are reporting the user: Fraud/Scam, Inappropriate, or Other.
    • Provide details in the Additional Information text box.
    • Make sure Block User is turned on if you also want to stop exchanging messages with this user. If you only want to submit a report, make sure it is turned off.
    Important: If you block this user, you won’t be able to send each other messages, and your message threads with this user will be deleted.
    KSL Classifieds app Report form showing reporting reasons, Additional Information, the Block User toggle turned on, and the Submit button
  5. Tap Submit at the bottom of the form to send your report.

Web Instructions

  1. From KSL.com, click or tap the person icon in the top-right corner. Sign in if prompted.
  2. Select Messages, then select All or the applicable category.
    KSL.com account menu showing Messages
  3. Find the conversation with the user you want to block or report. Select the three vertical dots to the right of the message, then select Report.
    KSL.com Messages menu showing the Report option
  4. Complete the report form:
    • Select the reason that best describes why you are reporting the user.
    • Provide details in the Additional Information text box.
    • Turn on Block User if you also want to stop exchanging messages with this user. Leave it off if you only want to submit a report.
    Important: If you block this user, you won’t be able to send each other messages, and your message threads with this user will be deleted.
    KSL.com report form showing the reason, Additional Information, and Block User options
  5. Select Submit to send your report.

Questions?

If you have questions or concerns regarding KSL Messages, please contact our Support Team at support@ksl.com or 801-515-2309. We’re happy to provide additional assistance!

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